Just an E-mail Away
Why wait hours or even days for IT support when NetFusion is just an email away? Getting advanced IT support is as simple as providing us your e-mail address.
Once you’ve given us your e-mail address, our guarantee is that we’ll contact you within 15 minutes. No waiting, no hassle.
Same-Day IT Support
We give you same-day IT support so you don’t have to stress when IT issues unexpectedly arise. NetFusion is always on-call to give you the IT help you need, when you need it.
Businesses we Support
We understand your unique needs.
Understanding your unique needs is critical for our team in order to best serve you. No matter where you are in your business journey, our team can help you.
BENEFITS OF NFD MANAGED IT SERVICES
NetFusion Designs aims to be a true partner for our clients in Kitchener, Waterloo and Cambridge; not just another vendor. Our team becomes an extension of your team as we strive to understand and share your vision. Every company’s needs are unique – your IT environment should be too.
24/7 System Monitoring
We monitor your systems 24 hours a day, 7 days a week to ensure new vulnerabilities are identified and patched.
Get the most out of your investment by letting us manage your outsourced vendors while reducing associated risks and costs.
Incident & Problem Management
We make sure your systems are fixed and restored as soon as possible and that future incidents are prevented.
Software patching, maintenance and backups
Don’t let zero-day vulnerabilities lead to security incidents—we provide regular patching to keep your software safe.
Canada and USA
We provide coverage across Canada, USA, Barbados, Ireland and the UK.
Comprehensive Reporting and Performance Visibility
Get monthly system health reporting, ongoing trend analysis, capacity planning, and support ticket and service level review.
Central Manager/Executive Dashboard with Infrastructure Overview
Gain access to critical metrics, insights for improvements, and opportunities for growth through our executive dashboard.
Custom Software Development
We create, design, implement, and maintain unique software solutions that help your business unlock new potential.