Managed Service Provider

Managed Service Providers (MSP) and the client share the same goal to have the IT function running smoothly. In order to do this the MSP assumes responsibility and provides unlimited support for designated aspects of IT, and the client organization commits to investing in the equipment and software that will improve the operation and security of their systems.

Proactive Approach to Managing IT for Better Results

Many companies who make the move to managed IT services have been relying on one or two-person teams who don’t have all the skills or the bandwidth to do much more than fix problems as they occur. Managed IT services allows you to proactively manage the IT function so that your people and your goals are no longer hindered but enabled by technology. The results show up in improved business outcomes, and IT costs are controlled.

All-Inclusive or Partial Managed IT Services from Accent

We offer all-inclusive and partial managed IT services Greater Toronto Area and Tri-City Area (Kitchener-Waterloo) organizations that either don’t have the resources, or find it cost-prohibiting to staff and entire IT department, purchase and maintain expensive equipment, keep software systems up and running, manage security, and make executive decisions about complex subjects that affect the bottom line.

Some of the benefits associated with managed IT services include:

• Predictable Monthly IT Costs
• Operational Efficiencies
• Proactive Network Monitoring
• Desktop Optimization
• Regular Software Updates
• Reduced Costs in Flat-Fee Billing
• 24-hour Support Services
• Minimal Downtime
• Preventative Network Maintenance

If you were going to do this yourself, you would need many different people with very different talents and skills to:

• Manage your infrastructure.
• Strategize, plan and budget for the future.
• Resolve issues and take care of routine tasks.
• Enhance the way your business uses technology.

Our services are structured so clients have all the resources they need for each discipline within the framework. Teams meet weekly to review client status and progress, and they own client success. The result is fast response when you need help right now and continuous improvement of the IT function in your business.

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